Privacy policy

Last updated: July 16, 2026

ZoomVibe Moto operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). ZoomVibe Moto is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Including payment card information, transaction details, form of payment, and payment confirmation.
  • Account Information: Including your username, password, security questions, preferences, and settings.
  • Transaction Information: Including items you view, put in your cart, purchase, return, exchange, and your past transactions.
  • Communications: Information you include in communications with us, such as customer support inquiries.
  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information: Information regarding how and when you interact with or navigate the Services.

2. Personal Information Sources

We may collect personal information:

  • Directly from you: When you create an account, visit or use the Services, or communicate with us.
  • Automatically: Through cookies and similar technologies when you visit our website.
  • From our service providers: When we engage them to enable certain technologies or process information on our behalf.

3. How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services: To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and create a customized shopping experience.
  • Marketing and Advertising: To send promotional communications and show online advertisements based on items you previously purchased or viewed.
  • Security and Fraud Prevention: To authenticate your account, secure payments, and detect or investigate fraudulent or malicious activity.
  • Communicating with You: To provide customer support and maintain our business relationship.
  • Legal Reasons: To comply with applicable laws or respond to valid legal processes.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Shopify and service providers: Third parties that perform services on our behalf, such as payment processing, analytics, and shipping.
  • Business partners: For marketing and advertising. You may manage your cookie preferences on our website where available.
  • Legal obligations: In connection with a business transaction or when required to comply with valid legal requests.

5. Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify to provide and improve the Services. Learn more in the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain privacy rights through the Shopify Privacy Portal.

6. Third-Party Websites and Links

The Services may provide links to platforms operated by third parties. We are not responsible for the privacy or security of those sites. Review their privacy policies before sharing personal information.

7. Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

8. Security and Retention

No security measures are perfect. Do not use unsecured channels to communicate sensitive information to us. We retain personal information as long as necessary to maintain accounts, provide the Services, comply with legal obligations, and resolve disputes.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you.
  • Request deletion of your personal information.
  • Request correction of inaccurate personal information.
  • Opt out of the sale or sharing of personal information for targeted advertising where applicable.
  • Unsubscribe from promotional emails using the link included in those emails.

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing a request.

10. International Transfers

We may transfer, store, and process personal information outside the country where you live. Where required, recognized data-transfer mechanisms are used.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. The revised version will be posted on this website with an updated date.

12. Contact Us

For questions about our privacy practices, contact us at: